An agile approach to end-to-end TV quality assurance
In mid 2017, Vodafone Spain posed Optiva Media the challenge of providing a flexible QA service able to rapidly adjust to validation demands for constant updates along the entire TV service chain, from integration with additional content providers to deployment of new end-user functionalities and apps. Optiva Media designed and implemented QAltiva®, an agile approach to QA planning and execution backed by a team of full-stack testing professionals. QAltiva®’s daily activities are managed through a Kanban-like backlog whose prioritization and monitoring is controlled by a joint customer/client PMO according to technical, operational and commercial considerations.
QA activities covered include:
Integration validation for upgrades on backend side.
Ensuring the best user experience by running performance and stability tests.
Integration validation for new media/metadata content providers.
Impact testing of network updates (distribution, home equipment) on end-user quality.
Testing and acceptance of STB firmware / applications updates.
Testing and acceptance of new end-user functionalities and external apps.
Development of multidimensional testing matrices crossing different versions of home equipment HW, STB firmwares, applications and end-user devices.
Mobile device testing automation with tools such as Quamotion.
Issue tracking and fix coordination with internal units and external providers.
Since its inception in 2017 till mid 2019, QAltiva® for Vodafone Spain has validated 50+ production deployments with a perfect score of zero post-launch P0/P1 incidences detected.